MobileHelp vs Life Alert
MobileHelp and Life Alert are both popular medical alert systems that cater to seniors who want to maintain their independence while still having access to emergency assistance. However, MobileHelp stands out as a more affordable and flexible option compared to Life Alert. While Life Alert requires a long-term contract commitment and has a high monthly fee, MobileHelp offers a variety of plans with no long-term contracts and lower monthly fees. Additionally, MobileHelp provides a wider range of wearable devices, including a smartwatch option, that have fall detection and GPS tracking capabilities, which can be especially useful for seniors who are more active and want to have access to help both at home and on-the-go. Overall, MobileHelp offers a more affordable and customizable solution for seniors looking for a reliable medical alert system.
Overview
MobileHelp
$19.95 - $54.95
None
None
None
Lifetime
1,400 ft
18 Years
Life Alert
$49.95 - $89.95
None
$95
36 Months
Lifetime
1000 ft
37 Years
Ratings
MobileHelp
Life Alert
Reviews
MobileHelp
Reviews
Life Alert
Reviews for MobileHelp
Helpful Favorable Review
Lois
April 30th, 2024
DETAILS
Verified Customer
Review Source
They didn’t tell me to call before leaving the state.,so while I was in Florida there was an issue. They told me there was an alert at my home in NJ. My daughter called , told them I was in Florida with her. After it was straightened out things are back to normal.
Helpful Critical Review
Mahipal Ghemawat
March 12th, 2024
Santa Clara, CA
DETAILS
Verified Customer
Review Source
Service is poor! I made a shoulder-high test long back but the result was not communicated for a long time. The package did not include any LOCKBOX. No response about this missing LOCKBOX for weeks even after reminders. Even after repeated reminders, the LOCKBOX was mailed only by GROUND! The LOCKBOX did not fit my door handle but no response from MobileHelp! I had to arrange myself a SHURLOCK to make your LOCKBOX fit in my door handle.
Reviews for Life Alert
Helpful Favorable Review
Bonnie Dean
May 9th, 2024
I like the safe feeling of knowing that I can get help quickly. The unit was so easy to set up. My wife stepped out for a few minutes and I got up and lost my balance and went down. If we had Life Alert, she would have been alerted to come home. That is when we decided that we needed it.
Helpful Critical Review
Danny Scotti
February 29th, 2024
Edited March 1st, 2024
Review Source
I hope your system works much better than the people I had to speak to on the phone mostly unprofessional very confusing. Say that again very confusing. I almost canceled twice while talking to the people because I thought they were all knuckleheads and I’m gonna trust them with someone’s life, still shaking my head at this
The Final Word
While LifeAlert is a strong name in the medical fall alert industry, consumers seem to love their experiences with MobileHelp much more as evidenced by both the number of reviews and the star ratings of those reviews. That said in all fairness to Life Alert BestCompany does not have a partnership with Life Alert where we help them get more reviews and we do in fact have such a relationship with MobileHelp.
