Sunrun vs Sunnova
Sunrun and Sunnova are both top-rated solar companies, offering customizable solar panel options, solar batteries, and electric vehicle (EV) charging solutions.
Both companies have favorable reviews on BestCompany.com — 63 percent of Sunrun reviews are 4 or 5 star, and 70 percent of Sunnova reviews are 4 or 5 star. Customers for both companies mention exceptional customer service, and quick and smooth installation processes.
Overview
Sunrun
Hanwa, LG, Trina, LONGi, JA Solar
SolarEdge, Delta, Enphase, Solis
LG, Tesla, SolarEdge
20 Years
25 Years
Yes
Lease, PPA, Loan, Cash
17 Years
Sunnova
N/A
Enphase
Tesla, Generac
25 Years
25 Years
No
Lease, PPA, Loan, Cash
12 Years
Ratings
Sunrun
Sunnova
Reviews
Sunrun
Reviews
Sunnova
Reviews for Sunrun
Helpful Favorable Review
Michael Laflamboise
April 30th, 2024
DETAILS
Edited May 9th, 2024
Review Source
There is nothing really that I did not dislike about sunrun if I have a problem or something they'll probably be on it before I notice it other than that I was very happy with the talking to the people
Helpful Critical Review
Kiki
May 8th, 2024
DETAILS
Verified Customer
Review Source
The installation of solar panels caused extensive damage to my roof and resulted in a costly replacement of a window. Although the customer service representative was helpful and reimbursed some of the damage, the overall experience was marred by the lack of accountability from the installation team. The positive aspects were overshadowed by the significant financial burden I had to bear due to the damages caused during the installation process.
Reviews for Sunnova
Helpful Favorable Review
Gloria Holland
May 9th, 2024
I was very impressed with the service that Team 1 gave us the first day of the installation, but they were called away on the second day to work somewhere else. The second team had some mishaps and it took them longer to install the solar, as we were told they would take an additional two days, but it took them much longer. I understand nothing is perfect, and things can happen while you are on site. The solar was finally installed, and hopefully we will be able to move forward.
Helpful Critical Review
Dustin lane
May 2nd, 2024
DETAILS
Review Source
We were mislead by the salesman saying we would bank extra production for when Solor wasn’t producing now we are paying for Solor and electricity from electric company this we were told solor would save us money
The Final Word
Availability
Sunrun solar services are only available in 8 states, while Sunnova solar services are available in 18 states.
Sunrun systems are available in the following states:
- California
- Connecticut
- Hawaii
- Illinois
- Massachusetts
- Nevada
- New Jersey
- New York
Sunnova systems are available in the following states:
- Arizona
- California
- Connecticut
- Delaware
- Florida
- Hawaii
- Illinois
- Maryland
- Massachusetts
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- Pennsylvania
- Rhode Island
- South Carolina
- Texas
Payment options
Sunrun offers a variety of flexible financing options, including solar lease, power purchase agreements (PPAs), prepayment, outright purchase, and solar loan.
Sunnova offers its EZ Own option, allowing homeowners the opportunity to purchase a solar system with no upfront costs and the ability to pay a fixed amount throughout a 25-year term. Sunnova also offers its EZ Pay PPA. However, it is worth noting that Sunnova doesn’t offer a buyout option for leases.
Equipment
Sunrun offers customizable solar energy systems through its Automated Site Modeling design technology. With this technology, the Sunrun team can quickly design custom solar energy systems from satellite imagery of your home’s roof.
Sunnova also offers customizable solar energy system options that will be tailored to your home and your specific needs.
Installations
Both Sunrun and Sunnova will send a solar expert to conduct an extensive review of your home and roof, allowing them to build a custom solar energy system based on your specific needs. In most cases, both companies will also handle all permits and inspections, ensuring that your home is prepped for solar and that you won’t experience any difficulties or delays in the installation process.
Sunrun offers a mobile app through which you can track the installation process. At this time, Sunnova doesn’t offer a mobile app.
Warranties
Both Sunrun and Sunnova offer a 25-year product warranty.However, it is important to note that Sunrun provides a 10-year warranty for products that are purchased, and a 25-year warranty for products that are leased.
Battery Storage
Sunrun uses a solar battery, Brightbox, which can either be purchased or leased.
Sunnova uses vetted, industry-leading battery technology, such as Generac PWRcell™, Enphase Energy System, and Tesla Powerwall.
