2-10 Home Buyers Warranty and Choice Home Warranty are well-known home warranty companies that offer extensive coverage.
Both companies have high customer ratings. Check out a review breakdown for both 2-10 HBW and Choice below, and read an in depth review of the companies’ products and services below.
2-10 Home Buyers Warranty
3
$85 - $125
Month-to-Month, Annual, Multi-Year
No
44 Years
Choice Home Warranty
2
$85
N/A
No
16 Years
2-10 Home Buyers Warranty
Choice Home Warranty
2-10 Home Buyers Warranty
Choice Home Warranty
Helpful Favorable Review
Lucia Clontz
May 13th, 2024
For over 20 years, I used American Home Shield but I was never happy. I didn't know there was another option until my daughter mentioned 2-10. I switched about 4 years ago and WHAT A DIFFERENCE! 2-10 is an amazing home warranty company. It is very easy to place a claim, they are very responsive, they offer great customer service, and we receive reliable and prompt technical service. I highly recommend 2-10.
Helpful Critical Review
Beckey Myers
May 15th, 2024
DETAILS
Complete waste of money. I need my dishwasher fixed in less than 8 days and they are charging the service fee. Can't wait to cancel this waste of money plan. Had for 3 years paid hell of alot more than $75 first claim, unacceptable. They better get this handled before I move. But I doh t it
Helpful Favorable Review
Allan Mason
May 15th, 2024
Verified Customer
Review Source
I have an oven that is still not working properly after putting my claim in over a month ago and I was told yesterday that they wouldn't get the repair part until 29 May 24. If this was my refrigerator, I would have lost hundreds of dollars worth of food.
Helpful Critical Review
Joseph Figler
May 15th, 2024
DETAILS
Verified Customer
Review Source
I cancelled my Home Warranty program. My ac went out and the technician diagnosed it to be the fan motor on my air handler. Choice Home Warranty wanted to change out the whole air handler for a cost of over $4200 to me. I declined and would never recommend them for any project
2-10 Home Buyers Warranty and Choice Home Warranty offer similar plans, coverage, and service. Let’s take an in-depth look at how they compare:
Service Fee
Home Warranty Cost
Contract
Basic Coverage
Combo Coverage
Add-On Coverage
Build-Your-Own Coverage
Licensed Contractors
24/7 Claims Service
Time in Business
Customer Review Options
2-10 Home Buyers Warranty vs. Choice Home Warranty: Which is better?
2-10 Home Buyers Warranty service fees range from $85 to $125. The service fee is paid directly to your contractor when they arrive at your home to complete requested repair or replacement service.
Choice Home Warranty has a set service fee of $85 no matter the requested repair or replacement service; it is paid directly to your contractor and eligible discounts can be applied.
2-10 Home Buyer Warranty costs start at as little as $37 per month. To see the exact costs that you will be responsible for, you can get a free quote on the 2-10 HBW website.
Choice Home Warranty costs range from $43.75 to $52.50 per month ($495 to $600 per year), and you will be charged for any add-on coverage. While 2-10 HBW looks like the more cost-effective home warranty option in comparison it is important to note Choice’s flat service fee of $85. Therefore, you might have more of an opportunity to save money on larger appliances and systems because your service fee won’t rise or fall with specific services, which would be the case with 2-10 Home Buyers Warranty.
Before making a decision between the two companies, it is important to assess your specific home warranty needs first.
2-10 Home Buyers Warranty and Choice Home warranty both offer annual contracts.
2-10 Home Buyers Warranty offers two basic coverage plan options while Choice Home Warranty offers one. 2-10 HBW’s plans are more specific, offering separate coverage for appliances and systems, whereas Choice’s plans are more extensive.
2-10 Home Warranty offers the following basic coverage plans:
Choice Home Warranty offers the following basic coverage plan:
Here’s how the companies’ basic coverage options compare:
2-10 HBW Simply Kitchen Plan |
2-10 HBW Complete Home Plan |
Choice Basic Plan |
|
Air Conditioning | ✔ | ||
Heating | ✔ | ✔ | |
Electrical | ✔ | ✔ | |
Plumbing | ✔ | ✔ | |
Water Heater | ✔ | ✔ | |
Whirlpool Bathtub | ✔ | ||
Refrigerator | ✔ | ✔ | |
Oven/Range/Stove | ✔ | ✔ | ✔ |
Cooktop | ✔ | ✔ | ✔ |
Dishwasher | ✔ | ✔ | ✔ |
Built-In Microwave | ✔ | ✔ | ✔ |
Garbage Disposal | ✔ | ||
Washer and Dryer | |||
Ductwork | ✔ | ||
Garage Door Opener | ✔ | ||
Ceiling and Exhaust Fans | ✔ |
2-10 Home Buyers Warranty and Choice Home Warranty both offer extensive combo coverage.
2-10 Home Warranty offers the following plan:
Choice Home Warranty offers the following plan:
Here’s how the companies’ combo coverage options compare:
2-10 HBW Pinnacle Home Plan |
Choice Total Plan |
|
Air Conditioning | ✔ | ✔ |
Heating | ✔ | ✔ |
Electrical | ✔ | ✔ |
Plumbing | ✔ | ✔ |
Water Heater | ✔ | ✔ |
Whirlpool Bathtub | ✔ | |
Refrigerator | ✔ | ✔ |
Oven/Range/Stove | ✔ | ✔ |
Cooktop | ✔ | ✔ |
Dishwasher | ✔ | ✔ |
Built-In Microwave | ✔ | ✔ |
Garbage Disposal | ✔ | ✔ |
Washer and Dryer | ✔ | |
Ductwork | ✔ | |
Garage Door Opener | ✔ | |
Ceiling and Exhaust Fans | ✔ |
While Choice’s combo coverage appears to cover a wider range of appliances and systems, 2-10 HBW offers maximized protection.
Both 2-10 Home Buyers Warranty and Choice Home Warranty offer add-on coverage options that can be added to any home warranty plan. However, some of 2-10 HBW’s add-on options are typically included in the plans offered by other home warranty companies.
2-10 Home Buyers Warranty offers the following add-on coverage:
Choice Home Warranty offers the following add-on coverage:
Neither 2-10 Home Buyers Warranty nor Choice Home Warranty offer a build-your-own coverage option, an option available with many home warranty companies. Build-your-own home warranty plans can offer increased flexibility in price and coverage.
Both 2-10 Home Buyers Warranty and Choice Home Warranty have vetted networks of licensed contractors and technicians. If you’d like to use your own preferred technician, you may have the option to do so through Choice; however, 2-10 HBW doesn’t allow you to choose your own service contractor.
Both 2-10 Home Buyers Warranty and Choice Home Warranty have a 24/7 claims service. Service claims can be submitted online or over the phone.
2-10 Home Buyers Warranty, founded in 1980, has been in the home warranty business much longer than Choice Home Warranty which was founded in 2008.
Time in business is not a reliable indicator of overall service or expertise, but it may give you greater peace of mind to work with a company that has been in the home warranty business for a substantial amount of time.
2-10 Home Buyers Warranty and Choice Home Warranty have comparable reviews on BestCompany.com — 64 percent of 2-10 HBW reviews are 4 or 5 stars, and 67 percent of Choice reviews are 4 or 5 stars.
Although review sentiment is similar for both companies, it is important to note that Choice has a much larger number of reviews than 2-10 HBW. A larger number of reviews means that you are more likely to get the best idea of the customer experience with a company, so Choice has an advantage over other companies based on review numbers alone.
Positive 2-10 Home Buyers Warranty reviews typically highlight the following:
Positive Choice Home Warranty reviews typically highlight the following:
Choosing between 2-10 Home Buyers Warranty and Choice Home Warranty will come down to your specific needs and circumstances — there aren’t specific factors that place one company above the other.
However, based on customer reviews, we would recommend Choice Home Warranty because there is a much greater number of reviews, resulting in a better picture of the customer experience with the company. More than half of all Choice reviews award the company 4 or 5 stars, and customer sentiment ratings are high.
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